What is Telehealth?
Telehealth services, also known as telemedicine or virtual care, are digital options for getting care from a doctor from home. They allow you to connect with your health care providers without being present in person. Telehealth services include care options such as video visits, phone appointments and online questionnaires.
What Telehealth and Virtual Care Services Does Rush Offer?
With Rush On Demand virtual care options, you can get fast, convenient care from home:
- Virtual Urgent Care. Connect with an urgent care provider for a video visit within 20 minutes, without needing an appointment. Be seen for more than 40 urgent care conditions. Available for both new and existing Rush patients.
- Virtual Specialty Care. Make an appointment to see a specialist for a video visit today or tomorrow. Be seen for heart, skin, urinary, and ear-nose-throat health. Available for both new and existing Rush patients.
- E-Visits. Fill out an online questionnaire and a provider will respond to you via MyChart message with a treatment plan within one hour. Available for existing Rush patients.
Rush Primary, Virtual First
Rush Primary, Virtual First prioritizes convenience, consistency and compassionate care. This innovative clinic supports Rush primary care patients with a comprehensive care team, including a physician, advanced practice provider, social worker, medical assistant, registered nurse and pharmacist. The team is available to patients in-person two days a week and virtually for three days, accessible through MyChart messages, phone calls, virtual visits or in-person appointments.
How Does Telehealth Work?
Telemedicine at Rush is available through the My Rush app or through MyChart. Download the My Rush app from the App Store or Google Play. Log in using your MyChart credentials, or create an account for free. In the app, you'll be able to connect to video visits and E-visits through the virtual care menu.
Why Choose Telehealth Services at Rush?
- Quality. No matter which telehealth services you use at Rush, you can expect safe, quality care from the same Rush providers who would treat you in person. And if for some reason your visit isn't appropriate for telemedicine, or if you require follow up, we can connect you to quality, in-person care.
- Convenience. Telehealth options let you connect to Rush providers without leaving home. Reduce your travel and wait times. In many cases, virtual visits offer more flexibility than in-person care.