Access to your health record
Rush offers multiple ways to access your health record, connect with providers and learn more about your care. When you create a health record account you can do the following:
- Access medical history and immunization records
- View test results
- Find out detailed information about the medications your doctor prescribes and the medications you're currently taking
- Send messages to your care team
- Pay your medical bills
- Schedule appointments
MyChart
If you're accessing your health record on your computer, use MyChart. To create an account on MyChart, visit the MyChart registration page. Use the access code provided at the time of your appointment or enter your information to create an account.
Both outpatients and inpatients can also access MyChart by filling out an access request form. If you include your email address on the form, Rush will email your activation code. Fill out the form and then email or fax the form to the Health Information Management Office:
Email: mychartrequest@rush.edu
Fax: (312) 942-5549
MyChart Password Reset
Did you forget your MyChart password? Verifying your identity is easy and secure now that Rush has partnered with CLEAR as an option to reset your password.
How It Works
- Follow the prompts on MyChart password reset from your desktop, phone or other device to reset your password.
- Log into your CLEAR account or enroll by entering your email address or phone number, taking a quick photo, and scanning your government-issued I.D.
- Not a CLEAR Member? Create a free CLEAR account in just minutes. You’ll be asked to add your government-issued I.D. and snap a quick photo to verify your identity.
My Rush App
The My Rush app provides mobile, on-the-go access to your health record so you can manage your care on a single, secure platform. Anyone with a MyChart account can download and use the app for free. If you don't have a MyChart account, you can create one on your computer or on the app.
The My Rush app contains the same information as your MyChart account, plus additional features such as video visits, driving directions, a symptom checker and more.
Go to the App Store (for iOS) or Google Play (for Android) on your mobile device to download the app.
If you have questions about MyChart or the My Rush app, please call the MyChart Helpline at (312) 563-6600. Please do not use MyChart or the app to send messages related to medical emergencies.
