What You Don’t Know About Social Workers in Health Care

Rush social workers break down how they help patients, familes, and communities heal
People smiling around a table in an office setting

Working side by side with physicians and nurses, social workers play an active role  in supporting patients, families, and communities. Research has found that social workers can help reduce emergency room visits, length of hospital stays, and hospital readmission rates.

"For over a century, social workers have proven essential to promoting health, enhancing hope and improving health care outcomes," said Teresa Moro, LCSW, a health services researcher in social work and community health at Rush. Most social workers at Rush have master’s degrees, with many going on to complete two years of additional training to become licensed clinical social workers who can provide mental health counseling.

Despite their long history in health care, there is much more to a social worker’s role than is generally known. The Social Work and Community Health Services team breaks down how they improve the health and lives of patients and their loved ones:

Social workers make meaningful connections and so much more

While resource connection is an essential part of a social worker’s responsibility, it is the meaningful connections that make all the difference. Social workers don’t simply supply information; they learn what matters most to patients and families to help them navigate health care systems in a way that allows them to live their healthiest lives. Licensed clinical social workers conduct in-depth, comprehensive assessments that keeps patients engaged in their care. 

Social workers are essential health care workers

Social workers contribute to improved health for individuals, families, and communities. They work with patients and their caregivers to help them plan for their future care needs and connect them to resources like social support, housing, food, and transportation. Social workers also provide emotional support, counseling and advocacy — addressing not just their patients’ physical health needs but also the mental, emotional and environmental factors that can impact health. 

Connecting with a social worker helps you focus on you

Being in the hospital or receiving a scary diagnosis can be life-changing for anyone. Many people can benefit from a check-in to see how they are doing and to make sure they have the tools they need to ensure that their treatment is aligned with their goals. This allows them to focus on their health and recovery. 

Learn more about social work

March is Social Work Month, a time to celebrate the work of social workers. Learn more about social work in health care from the Center for Health and Social Care Integration at Rush.

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