Transformational leadership is vital to transcend the challenges that we all have faced in the last few years. RUSH nurses embraced these challenges, seeking and implementing new solutions that result in better patient care.
In January 2021, health care providers in the labor and delivery unit formed a team to analyze the increased C-section rates and develop an action plan for improvement.
The goal of this project was to increase the Top Box Press Ganey patient satisfaction score for the “Rate the Hospital” question for patients admitted through the ED and discharged from acute care medicine units.
The WOCNs retrospectively reviewed previous posterior HAPI cases from a root cause perspective, which revealed additional data related to high-mattress age.
