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A New Kind of Health Care

Rush Connect+

A simple, affordable way to stay on top of your health — with a real person to help.

Rush Connect+ is a low-cost health membership that includes 24/7 virtual urgent care and access to a personal navigator to answer questions and schedule care. Health care can be confusing. We make it easier.

Try your first month for just $1 — then only $19/month after that.

Join Rush Connect+
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Membership Benefits

Instant Personal Assistant

Connect instantly with helpful Rush Navigators by live chat or phone, seven days a week. Whether you need help finding a doctor, booking an appointment or figuring out a bill, our knowledgeable, friendly team is ready to lend a hand.

24/7 Virtual Urgent Care 

Get medical help fast, from your home or wherever you are. Use our around-the-clock virtual urgent care service for a variety of conditions, from colds and the flu to urinary tract infections.

Affordable

Limited-time offer: Try your first month for just $1 — then only $19/month or $189/year. Under the membership, virtual urgent care visits cost just $18 for an e-visit (online questionnaire reviewed by a provider) or $40 for a video visit.

Seamless Rush Experience

It’s all connected to the great Rush care you count on. We’ll help schedule your specialty referrals, and your urgent care visits are shared with your primary care provider for easy follow-up.

What You Need to Know

  • Who can sign up?

    Anyone age 18 or older can become a Rush Connect+ member.

  • What can you treat virtually?

    Need care right away? Get 24/7 treatment through virtual urgent care for more than 40 common conditions, including sinus infections, strep throat, allergies, burns, pink eye, swimmer’s ear, vaginal yeast infections, erectile dysfunction, diarrhea, colds, flu and COVID-19.

  • When and where can I use Rush Connect+?

    Rush Connect+ virtual urgent care is available 24 hours a day, seven days a week, wherever you are.

  • What’s a navigator?

    Your Rush Connect+ Navigator is your personal assistant, here to help you answer questions, schedule appointments and solve problems.

  • How do I join?

    Visit our Rush Connect+ sign-up page and select a time to chat with a Rush Connect+ Navigator. We’ll call you to explain how the program works, answer your questions, and get you signed up.

View All FAQs

$1 for your first month

Then $19/month or $189/year

Testimonials

Busy on the job? We’ll help arrange your appointments so they work for you. Enjoy expert scheduling and white-glove referrals — seven days a week.

Testimonials

Sending your kid off to college? 24x7 virtual urgent care travels with them — from coast to coast. And it’s all connected back to the Rush system you know and trust.

Testimonials

Looking for convenient, low-cost care without insurance hassles? We treat dozens of conditions at a lower price than most copays.

Sign up for Rush Connect+ today

  1. Pick a time for your welcome appointment.
  2. We’ll call you to briefly explain the service, answer your questions, and get you signed up!

If you have questions or need help signing up, call us at (312) 620-8008.

 

Join Rush Connect+
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Frequently Asked Questions About Rush Connect+

Anyone age 18 or older can become a Rush Connect+ member. We plan to offer a family membership option in the future that will include children, but for now, each individual adult must have their own membership.

Visit our Rush Connect+ sign-up page, select a time to chat with a Rush Connect+ Navigator, and complete a quick questionnaire. We’ll call you to explain how the program works, answer your questions, and get you signed up.

Conditions we treat include acne, altitude sickness, anxiety, athlete's foot, bacterial vaginosis, bladder infections, burns, canker sores, chlamydia, colds, COVID-19, dental pain, depression, dermatitis, diaper rash, diarrhea, eczema, erectile dysfunction, flu, gastrointestinal conditions, genital herpes, gout attack, head lice, heartburn or acid reflux, heel pain, insect bites, jock itch, low back pain, male pattern baldness, mastitis, medication refill, motion sickness, oral thrush, pink eye, ringworm, rosacea, seasonal allergies, shingles, sinus infections, sties, strep throat, swimmer's ear, vaginal discharge, and vaginal yeast infections.

Rush Connect+ members can access virtual urgent care 24 hours a day, seven days a week, nationwide.

For a limited time, try your first month of Rush Connect+ for just $1 — then only $19/month or $189/year after that. Under the membership, virtual urgent care visits cost just $18 for an e-visit (online questionnaire reviewed by a provider) or $40 for a video visit.

No insurance is needed. Rush Connect+ offers simple, upfront pricing for virtual urgent care visits that will be billed to your personal credit card. If you ever need Rush care beyond what's included, your Rush Connect+ Navigator can help coordinate services and check your insurance benefits.

Any Rush care you receive beyond the Rush Connect+ virtual urgent care visits (for example, visits with a primary care provider or specialist, labs, or imaging) are not included in your membership and will incur fees that may be covered by your insurance provider.

Yes, Rush Connect+ virtual urgent care visits will be billed to Medicare. Once Medicare processes the claim and remits its portion, any remaining balance will become the patient's responsibility. You will then receive a subsequent bill directly from our billing partner for this amount. If you have supplemental Medicare coverage, you may need to submit your Rush Connect+ invoice to your supplemental plan for further coverage determination.

Your Rush Connect+ Navigator is your personal assistant, here to help you navigate a sometimes confusing and complex health care system. They can help you find a Rush specialist, schedule appointments, and otherwise be your consistent point of contact at Rush.

Rush Connect+ Navigators are available seven days a week: Monday through Friday, 8 a.m. to 7:30 p.m., and Saturday through Sunday, 8 a.m. to noon.

It’s easy. Look for the Rush Connect+ section in the new version of the My Rush mobile app or MyChart. Tap to start a visit, then select the reason for your visit and complete the questionnaire. You’ll receive a written treatment plan, and a copy will be made available in your MyChart account.

Yes. You can access your virtual visit records at any time through your account.

Rush Connect+ providers can prescribe certain medications as part of your care plan, if clinically appropriate. We do not provide prescriptions for pain medications or narcotics.

When members have a Rush Connect+ virtual urgent care visit, their Rush primary care provider will receive a notification of that visit and will be able to view the after-visit summary, including prescriptions.

Rush Connect+ is designed for routine, non-emergency care. If your condition requires more specialized attention, your Rush Connect+ Navigator can help connect you to the right provider at Rush and confirm your insurance coverage, if needed.

While you may not select a specific provider for virtual urgent care visits, all Rush Connect+ providers are board-certified and trained to treat a wide range of conditions with compassion and expertise.

You can access Rush Connect+ from any web-enabled device — smartphone, tablet, laptop or desktop.

Rush Connect+ is a low-cost virtual health membership program that includes access to 24/7 virtual urgent care, along with daily access to a helpful Rush Connect+ Navigator.

Rush Concierge Medicine is an elevated, membership-based primary care experience offering direct access to a concierge physician at Rush Hinsdale. Learn more about Rush Concierge Medicine.

Rush Connect+ provides around-the-clock access when you're not feeling well, with no waiting. Plus, you get access to a personal assistant who is available seven days a week to answer your questions.

For non-members seeking virtual urgent care, Rush Connect Virtual Urgent Care is available 7 a.m. to 11 p.m. every day.

Meanwhile, your personal Rush Connect+ Navigator can connect you with other Rush services — including Rush’s excellent primary care and top-ranked specialty care providers — virtually and in person. 

Rush Connect+ provides instant access 24/7 to virtual urgent care and seven days a week to a personal navigator who can provide a helping hand with your health care needs. The Rush Connect+ membership fee helps staff these services with experts who are here for you.

Rush will charge your credit card for the Rush Connect+ membership fee — either monthly or annually, depending on your choice during sign-up.

Rush partners with a third-party network of providers to deliver Rush Connect+ virtual urgent care that is available to you wherever you are — nationwide. We work closely together to ensure you have a great experience and always receive the highest quality care you have come to expect from Rush. For these visits, you will receive a credit card charge or bill from Virtual Care Services, rather than from Rush. For questions, you can call the number on the bill or reach out to your Rush Connect+ Navigator, seven days a week.

Rush Connect+: Powered by the top Illinois health system you trust

11 medical specialties ranked among the top 50 in the nation (U.S. News & World Report, 2024-2025)
#2 in the country for health care quality (Vizient, 2024)
The Rush Difference
3 Chicago-area hospitals and many other clinic locations for care close to home

My Rush App: The Best Way to Access Rush Connect+ Services

The new version of the My Rush app works seamlessly with Rush Connect+, enabling members to access services with just a few taps on their phone. Download the new app today from the Apple App Store or Google Play Store.

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