Medical Records

Rush wants to make it easy for you to request copies of your medical records. Follow the simple guidelines for the specific hospital where you received care.

Please note that, in compliance with state and federal regulations, you must submit your request in writing. It is also subject to a charge.

Rush University Medical Center

Please contact the Health Information Management Office with any questions.

  • Address: Health Information Management Office, 1611 W. Harrison St., Suite 001, Chicago, IL 60612
  • Telephone: (312) 942-7262
  • Monday through Friday: 8 a.m. to 4:30 p.m.

How to request your records

  1. Download a form, which authorizes Rush to release your health information. The PDF form is available here in English, Spanish or Mandarin. You can view a list of fees associated with this service here.
  2. Fill out the information on the form, indicating the records you are requesting and the specific date of your visit.
    1. Sign the form and send it to the address below:

Rush University Medical Center
ATTN: Health Information Management Office
1611 W. Harrison St., Suite 001
Chicago, IL 60612

​​Please allow seven to 14 days for processing.

How to request your deceased relative's records

  1. If your relative has passed away, you can request copies of their medical records by completing an authorization form.
  2. Fill out all of the information on the form.
  3. Sign the form and send it to the address below:

Rush University Medical Center
ATTN: Health Information Management Office
1611 W. Harrison St., Suite 001
Chicago, IL 60612

Please allow seven to 14 days for processing.

How to request an authorization that your information be verbally released to others

  • If you would like to authorize that Rush be able to verbally discuss information that you specify to individuals that you designate, download and print the form here. 
  • The completed form can be returned to your doctor’s office, or mailed to the Rush Health Information Management Office at the following address: 

Rush University Medical Center
ATTN: Health Information Management Office
1611 West Harrison Street, L1, Suite 001,
Chicago, IL 60612
Fax: (312) 942-5549
 

Rush Copley Medical Center

Please contact the Medical Records Department with any questions.

  • Address: Medical Records Department, lower level of hospital, 2000 Ogden Ave., Aurora, IL 60504
  • Telephone: (630) 978-6786
  • Fax: (630) 978-6858
  • Monday through Friday: 8 a.m. to 4:30 p.m.

How to request your hospital and physician office records

  1. Download a form, which authorizes Rush to release your health information. The PDF form is available here in English or Spanish. You can view a list of fees associated with this service here.
  2. Fill out the information on the form, including the location of the records you are requesting by checking the appropriate boxes next to the location(s) needed and provide the specific dates of your visit(s).
  3. The signed form can either be hand delivered or mailed to the address below or sent via fax to the fax number below:

Rush Copley Medical Center
Medical Records Department (lower level of hospital)
2000 Ogden Ave., Aurora, IL 60504
Fax: (630) 978-6858

Please allow five days for processing.

How to request your deceased relative's hospital records

  1. If your relative has passed away, you can request copies of their medical records by completing the Authorization form.
  2. Fill out all of the information on the form, including the signature of the authorized relative.
  3. The signed form, along with a copy of the death certificate, can be hand delivered or mailed to the address below:

Rush Copley Medical Center
ATTN: Medical Records Department
2000 Ogden Ave.
Aurora, IL 60504

Please allow five days for processing.

Rush Oak Park Hospital

Please contact the Medical Records Department with any questions.

  • Address: Medical Records Department, 520 S. Maple Ave., Oak Park, IL 60304
  • Office phone number: (708) 660-4000
  • Record request phone number: (312) 942-7262
  • Monday through Friday: 7:30 a.m. to 4 p.m.

How to request your records

  1. Download a form, which authorizes Rush to release your health information. The PDF form is available here in English, Spanish or Mandarin. You can view a list of fees associated with this service here.
  2. Fill out the information on the form, indicating the records you are requesting and the specific date of your visit.
  3. Return the completed form by mail to:

Rush Oak Park Hospital
ATTN: Medical Records Department
520 S. Maple Ave.
Oak Park, IL 60304
Or
Fax the completed form to:
Medical Records Department at (708) 660-4026

Please allow seven to 14 days for processing.

How to request your deceased relative's records

  1. If your relative has passed away, you can request copies of their medical records by completing an authorization form.
  2. Fill out all of the information on the form.
  3. Sign the form and send it to the address below:

Rush Oak Park Hospital
ATTN: Medical Records Department
520 S. Maple Ave
Oak Park, IL 60304

Please allow seven to 14 days for processing.

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