Behind the Scenes With Interpreter Services at Rush
Rush is committed to providing you and your loved ones with quality care in the language you prefer. If you need medical information in a language other than English, our interpreter staff can help.
- Rush has nationally certified Spanish and Polish interpreters.
- We also offer services in 200 additional languages, including American Sign Language (ASL).
To translate any of the pages on our website, we recommend using a free online translator such as Google Translate.
Assistive devices
Rush can provide you and your loved ones with the following assistive aids:
- Communication boards
- Large-button telephones
- Magnifying reading glasses
- Personal listening devices
Requesting language assistance services
Our language assistance services are available free to patients and families. All our personnel can assist you in arranging language services. To request these services, please call the phone number of the hospital where you are receiving care.
Once you contact us, a member of our interpreter services team will work with you to update your demographics in our system to ensure your medical records and documents are in your preferred language, and an interpreter will be assigned for each of your appointments.
Also, we are currently offering interpreter services for virtual appointments. Be sure to ask a member of our interpreter services team or language assistance services team about this option, if applicable.
- Rush University Medical Center: Interpreter Services Office, (312) 563-2987, or email interpreter_services@rush.edu.
- Rush Copley Medical Center: Language Assistance Services, (630) 898-4490
- Rush Oak Park Hospital: Interpreter Services Office, (866) 560-7907