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On Demand Virtual Urgent Care

Connect with a Rush urgent care provider for a video visit within 20 minutes, without needing an appointment. Be seen for 40+ urgent care conditions.

A woman using a tablet

Get virtual urgent care now

Urgent care is the place to go for medical care that can’t wait but isn’t severe enough for the emergency room. Connect with a Rush provider for a video visit in as little as 20 minutes.

Virtual Visit

Be seen in about 20 minutes by video visit, without an appointment. Available for both new and existing Rush patients — adults and children older than 3 months. Open from 7 a.m. to 11 p.m. every day.

Start a video visit

E-Visit

Fill out an online questionnaire, and a provider will respond to you via MyChart message with a treatment plan. E-Visits at Rush are available to patients 18 and older who have seen a provider at Rush in the past.

Log in to MyChart
A woman using a tablet for telehealth
Scheduling Call Rush

Need help making an appointment? Call (888) 352-RUSH

We’re available Monday through Friday, 8 a.m. to 5 p.m., and Saturday, 8 a.m. to 1 p.m.

Conditions treated

Get help fast for more than 40 common conditions.

Injuries
  • Back pain
  • Insect bites/stings
  • Joint pain
  • Minor burns
  • Minor injuries
  • Wound check
Illnesses
  • Asthma
  • Acid reflux
  • Acne
  • Allergies
  • Anxiety
  • Bronchitis
  • Cellulitis
  • Cold
  • Cold sore
  • Constipation
  • Cough
  • COVID-19
  • Diaper rash
  • Diarrhea
  • Fever
  • Flu
  • Food poisoning
  • Gout
  • Headache
  • Head lice
  • Laryngitis
  • Rash
  • Red eye
  • Shingles
  • Sinus problems
  • Stuffy nose
  • Upper respiratory infections
  • Urinary tract infection
  • Vaginal irritation
  • Viral infections
Other issues
  • Birth control refill
  • Coping and stress
  • EpiPen refill
  • STD counseling
  • Return to school assessments
  • Return to work assessments

How it works

  • 1. Log on

    You can use MyChart or the My Rush app on your smartphone, tablet or computer. If you’re using MyChart, select On Demand: Virtual Urgent Care from the main menu. If you’re using the My Rush app, select Appointments > On-Demand Video Visits. You can get care immediately (within 20 minutes) or select a same-day appointment time that works for you.

  • 2. Check in

    Answer questions about your condition, and make sure we have the most up-to-date information.

  • 3. Feel better soon

    Our Rush providers can answer your questions, prescribe medication or connect you with follow-up care.

Insurance is accepted

Not using insurance? Self-pay is $100/visit.

Testimonials

Easy scheduling! My provider had great bedside manner and was informative, helpful and patient.

— Rush patient who used On Demand Virtual Urgent Care

Choosing Rush

11 medical specialties ranked among the top 50 in the nation (U.S. News & World Report, 2024-2025)
#2 in the country for health care quality (Vizient, 2024)
The Rush Difference
3 Chicago-area hospitals and many other clinic locations for care close to home